An approach to assess the quality of collaboration in technology-mediated design situations

Jean Marie Burkhardt; Françoise Détienne; Anne Marie Hébert; Laurence Perron; Stéphane Safin; Pierre Leclercq

An approach to assess the quality of collaboration in technology-mediated design situations

Jean Marie Burkhardt
, Françoise Détienne
, Anne Marie Hébert
, Laurence Perron
, Stéphane Safin
, Pierre Leclercq

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Our objective is to measure and compare the quality of collaboration in technology-mediated design activities. Our position is to consider collaboration as multidimensional. We present a method to assess quality of collaboration which is composed of seven dimensions concerning communication processes such as grounding, coordination processes, task-related processes, symmetry of individual contributions as well as motivational processes. This method is used in a study aiming to compare the quality of collaboration in architectural design. In this experimental study, design situations vary according to technology-mediation - co-presence with an augmented reality (AR) environment versus distance with AR and visio-conferencing -, and according to number of participants - pairs versus groups of four architects -. Our results show that distinctive dimensions of collaboration are affected by the technology mediation and/or the number of co-designers. We discuss these results with respect to technology affordances such as visibility and group factors.

Original language	English
Title of host publication	ECCE 2009 - European Conference on Cognitive Ergonomics
Subtitle of host publication	Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments
Pages	355-362
Number of pages	8
Edition	258
Publication status	Published - 21 Dec 2009
Event	ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments - Helsinki, Finland Duration: 30 Sept 2009 → 2 Oct 2009

Conference

Conference	ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments
Country/Territory	Finland
City	Helsinki
Period	30/09/09 → 2/10/09

Keywords

Cognitive ergonomics
Collaboration
Computer supported collaborative learning
Design
Methodology

Cite this

Burkhardt, J. M., Détienne, F., Hébert, A. M., Perron, L., Safin, S., & Leclercq, P. (2009). An approach to assess the quality of collaboration in technology-mediated design situations. In ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments (258 ed., pp. 355-362)

@inproceedings{5da3469c5c4e45c7968c118b291fefd1,

title = "An approach to assess the quality of collaboration in technology-mediated design situations",

abstract = "Our objective is to measure and compare the quality of collaboration in technology-mediated design activities. Our position is to consider collaboration as multidimensional. We present a method to assess quality of collaboration which is composed of seven dimensions concerning communication processes such as grounding, coordination processes, task-related processes, symmetry of individual contributions as well as motivational processes. This method is used in a study aiming to compare the quality of collaboration in architectural design. In this experimental study, design situations vary according to technology-mediation - co-presence with an augmented reality (AR) environment versus distance with AR and visio-conferencing -, and according to number of participants - pairs versus groups of four architects -. Our results show that distinctive dimensions of collaboration are affected by the technology mediation and/or the number of co-designers. We discuss these results with respect to technology affordances such as visibility and group factors.",

keywords = "Cognitive ergonomics, Collaboration, Computer supported collaborative learning, Design, Methodology",

author = "Burkhardt, \{Jean Marie\} and Fran{\c c}oise D{\'e}tienne and H{\'e}bert, \{Anne Marie\} and Laurence Perron and St{\'e}phane Safin and Pierre Leclercq",

year = "2009",

month = dec,

day = "21",

language = "English",

isbn = "9789513863395",

pages = "355--362",

booktitle = "ECCE 2009 - European Conference on Cognitive Ergonomics",

edition = "258",

note = "ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments ; Conference date: 30-09-2009 Through 02-10-2009",

}

Burkhardt, JM, Détienne, F, Hébert, AM, Perron, L, Safin, S & Leclercq, P 2009, An approach to assess the quality of collaboration in technology-mediated design situations. in ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments. 258 edn, pp. 355-362, ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments, Helsinki, Finland, 30/09/09.

An approach to assess the quality of collaboration in technology-mediated design situations. / Burkhardt, Jean Marie; Détienne, Françoise; Hébert, Anne Marie et al.
ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments. 258. ed. 2009. p. 355-362.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - An approach to assess the quality of collaboration in technology-mediated design situations

AU - Burkhardt, Jean Marie

AU - Détienne, Françoise

AU - Hébert, Anne Marie

AU - Perron, Laurence

AU - Safin, Stéphane

AU - Leclercq, Pierre

PY - 2009/12/21

Y1 - 2009/12/21

N2 - Our objective is to measure and compare the quality of collaboration in technology-mediated design activities. Our position is to consider collaboration as multidimensional. We present a method to assess quality of collaboration which is composed of seven dimensions concerning communication processes such as grounding, coordination processes, task-related processes, symmetry of individual contributions as well as motivational processes. This method is used in a study aiming to compare the quality of collaboration in architectural design. In this experimental study, design situations vary according to technology-mediation - co-presence with an augmented reality (AR) environment versus distance with AR and visio-conferencing -, and according to number of participants - pairs versus groups of four architects -. Our results show that distinctive dimensions of collaboration are affected by the technology mediation and/or the number of co-designers. We discuss these results with respect to technology affordances such as visibility and group factors.

AB - Our objective is to measure and compare the quality of collaboration in technology-mediated design activities. Our position is to consider collaboration as multidimensional. We present a method to assess quality of collaboration which is composed of seven dimensions concerning communication processes such as grounding, coordination processes, task-related processes, symmetry of individual contributions as well as motivational processes. This method is used in a study aiming to compare the quality of collaboration in architectural design. In this experimental study, design situations vary according to technology-mediation - co-presence with an augmented reality (AR) environment versus distance with AR and visio-conferencing -, and according to number of participants - pairs versus groups of four architects -. Our results show that distinctive dimensions of collaboration are affected by the technology mediation and/or the number of co-designers. We discuss these results with respect to technology affordances such as visibility and group factors.

KW - Cognitive ergonomics

KW - Collaboration

KW - Computer supported collaborative learning

KW - Design

KW - Methodology

M3 - Conference contribution

AN - SCOPUS:72049105554

SN - 9789513863395

SP - 355

EP - 362

BT - ECCE 2009 - European Conference on Cognitive Ergonomics

T2 - ECCE 2009 - European Conference on Cognitive Ergonomics: Designing beyond the Product - Understanding Activity and User Experience in Ubiquitous Environments

Y2 - 30 September 2009 through 2 October 2009

ER -

An approach to assess the quality of collaboration in technology-mediated design situations

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