An Efficient User-Centric Consent Management Design for Multiservices Platforms

This paper presents an efficient user-centric consent management system to access online services of the Territorial Collectivities and Public Administration (TCPA) as well as user-authorized third parties. It defines a novel PII manager that supports a set of sources obeying to different authorization and PII retrieval protocols. This contribution is motivated by the necessity to interface TCPA services with remote sources that provide Personally Identifiable Information (PII). Hence, the originality of our solution is multifold. First, the burden for enforcing the interoperability between the sources and the TCPA services collecting the PII is reduced from the point of view of the user, the administrator of the User-Relationship Management (URM) platform, and the territorial agent responsible for processing the user's queries. Second, it defines a unified consent model supporting four types of sources. Third, it goes into details of practical implementations. Fourth, the relevance of the proposed PII manager for a relevant TCPA use case is demonstrated through a functional analysis.