Building a resilient community through social network: Ethical considerations about the 2011 Genoa floods

Caroline Rizza, Ângela Guimarães Pereira

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper considers the role of social media in the response to the flooding of 2011 in Genoa (Italy), caused by flash floods during torrential rainfall. Volunteer students created a Facebook page to communicate with citizens and organize support and rescue activities. In this paper, we first look at the story of the 2011 Genoa floods from the point of view of the news media to gain insights into the imaginaries behind the use of social media in situations of natural disaster. Second, we look at a communication partnership between citizenry and public authorities for its value in building resilience to disaster among communities. Ethical and social dimensions of these partnerships are analysed.

Original languageEnglish
Title of host publicationISCRAM 2014 Conference Proceedings - 11th International Conference on Information Systems for Crisis Response and Management
PublisherThe Pennsylvania State University
Pages289-293
Number of pages5
ISBN (Print)9780692211946
Publication statusPublished - 1 Jan 2014
Externally publishedYes
Event11th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2014 - University Park, PA, United States
Duration: 1 May 20141 May 2014

Publication series

NameISCRAM 2014 Conference Proceedings - 11th International Conference on Information Systems for Crisis Response and Management

Conference

Conference11th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2014
Country/TerritoryUnited States
CityUniversity Park, PA
Period1/05/141/05/14

Keywords

  • Crisis
  • Ethics of care
  • Genoa floods
  • Resilience building framework
  • Resilient community
  • Social media

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