@inproceedings{83053b16b67a478f8c89b905675ea76b,
title = "Context-aware systems: A case study",
abstract = "Context aware systems are a promising approach to facilitate daily-life activities. Concerning communication services, business users may be sometimes overloaded with work so that they become temporally unable to handle incoming communications. After having surveyed the challenges to build context-aware systems, we introduce here HEP, a system that recommends communication services to the caller based on the callee's context. HEP's main context source is the usage history of the different communication services as well as the users' calendars. It has been prototyped and tested at Orange Labs.",
keywords = "Communication, Context-Awareness, Recommendation Systems, Ubiquitous Computing",
author = "Bachir Chihani and Emmanuel Bertin and Fabrice Jeanne and Noel Crespi",
year = "2011",
month = jul,
day = "12",
doi = "10.1007/978-3-642-22027-2\_60",
language = "English",
isbn = "9783642220265",
series = "Communications in Computer and Information Science",
number = "PART 2",
pages = "718--732",
booktitle = "Digital Information and Communication Technology and Its Applications - International Conference, DICTAP 2011, Proceedings",
edition = "PART 2",
note = "International Conference on Digital Information and Communication Technology and Its Applications, DICTAP 2011 ; Conference date: 21-06-2011 Through 23-06-2011",
}