Enterprise Social Systems: The What, the Why, and the How

Mayla Alimam; Emmanuel Bertin; Noël Crespi

doi:10.1109/CBI.2015.29

Enterprise Social Systems: The What, the Why, and the How

Mayla Alimam
, Emmanuel Bertin
, Noël Crespi

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Enterprise Social Systems (ESSs) are aimed at assisting the social collaboration across the organization and hence enhancing its productivity and business outcomes. Nevertheless, current ESS products do not actually fully meet these expectations. This paper thus develops a deeper understanding of the concept of ESS in the workplace starting from the characterization of social and collaboration tools. We evaluate current ESS products in accordance with a new typology of these tools. While highlighting some design issues, we conceptualize two scenarios for future ESSs: merging all of the coordination functionalities within a single ESS tool, or on the contrary spreading ESS's features within existing tools.

Original language	English
Title of host publication	Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015
Editors	Mikhail Komarov, Artur Caetano, Janne J. Korhonen, Hella Faller, Wided Guedria, Svetlana Maltseva, Henderik A. Proper, Elena Kornyshova, Henderik A. Proper, Jose Tribolet
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	9-17
Number of pages	9
ISBN (Electronic)	9781467373401
DOIs	https://doi.org/10.1109/CBI.2015.29
Publication status	Published - 11 Sept 2015
Event	17th IEEE Conference on Business Informatics, CBI 2015 - Lisbon, Portugal Duration: 13 Jul 2015 → 16 Jul 2015

Publication series

Name	Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015
Volume	2

Conference

Conference	17th IEEE Conference on Business Informatics, CBI 2015
Country/Territory	Portugal
City	Lisbon
Period	13/07/15 → 16/07/15

Keywords

Enterprise Social Systems
social and collaboration tools
workplace tools

Access to Document

10.1109/CBI.2015.29

Cite this

Alimam, M., Bertin, E., & Crespi, N. (2015). Enterprise Social Systems: The What, the Why, and the How. In M. Komarov, A. Caetano, J. J. Korhonen, H. Faller, W. Guedria, S. Maltseva, H. A. Proper, E. Kornyshova, H. A. Proper, & J. Tribolet (Eds.), Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015 (pp. 9-17). Article 7264762 (Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015; Vol. 2). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/CBI.2015.29

Alimam, Mayla ; Bertin, Emmanuel ; Crespi, Noël. / Enterprise Social Systems : The What, the Why, and the How. Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015. editor / Mikhail Komarov ; Artur Caetano ; Janne J. Korhonen ; Hella Faller ; Wided Guedria ; Svetlana Maltseva ; Henderik A. Proper ; Elena Kornyshova ; Henderik A. Proper ; Jose Tribolet. Institute of Electrical and Electronics Engineers Inc., 2015. pp. 9-17 (Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015).

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abstract = "Enterprise Social Systems (ESSs) are aimed at assisting the social collaboration across the organization and hence enhancing its productivity and business outcomes. Nevertheless, current ESS products do not actually fully meet these expectations. This paper thus develops a deeper understanding of the concept of ESS in the workplace starting from the characterization of social and collaboration tools. We evaluate current ESS products in accordance with a new typology of these tools. While highlighting some design issues, we conceptualize two scenarios for future ESSs: merging all of the coordination functionalities within a single ESS tool, or on the contrary spreading ESS's features within existing tools.",

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year = "2015",

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doi = "10.1109/CBI.2015.29",

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Alimam, M, Bertin, E & Crespi, N 2015, Enterprise Social Systems: The What, the Why, and the How. in M Komarov, A Caetano, JJ Korhonen, H Faller, W Guedria, S Maltseva, HA Proper, E Kornyshova, HA Proper & J Tribolet (eds), Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015., 7264762, Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015, vol. 2, Institute of Electrical and Electronics Engineers Inc., pp. 9-17, 17th IEEE Conference on Business Informatics, CBI 2015, Lisbon, Portugal, 13/07/15. https://doi.org/10.1109/CBI.2015.29

Enterprise Social Systems: The What, the Why, and the How. / Alimam, Mayla; Bertin, Emmanuel; Crespi, Noël.
Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015. ed. / Mikhail Komarov; Artur Caetano; Janne J. Korhonen; Hella Faller; Wided Guedria; Svetlana Maltseva; Henderik A. Proper; Elena Kornyshova; Henderik A. Proper; Jose Tribolet. Institute of Electrical and Electronics Engineers Inc., 2015. p. 9-17 7264762 (Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015; Vol. 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Enterprise Social Systems (ESSs) are aimed at assisting the social collaboration across the organization and hence enhancing its productivity and business outcomes. Nevertheless, current ESS products do not actually fully meet these expectations. This paper thus develops a deeper understanding of the concept of ESS in the workplace starting from the characterization of social and collaboration tools. We evaluate current ESS products in accordance with a new typology of these tools. While highlighting some design issues, we conceptualize two scenarios for future ESSs: merging all of the coordination functionalities within a single ESS tool, or on the contrary spreading ESS's features within existing tools.

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A2 - Maltseva, Svetlana

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PB - Institute of Electrical and Electronics Engineers Inc.

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Alimam M, Bertin E, Crespi N. Enterprise Social Systems: The What, the Why, and the How. In Komarov M, Caetano A, Korhonen JJ, Faller H, Guedria W, Maltseva S, Proper HA, Kornyshova E, Proper HA, Tribolet J, editors, Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015. Institute of Electrical and Electronics Engineers Inc. 2015. p. 9-17. 7264762. (Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015). doi: 10.1109/CBI.2015.29

Enterprise Social Systems: The What, the Why, and the How

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Keywords

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