Estimating switching costs in mobile telephony in the UK

Lukasz Grzybowski

doi:10.1007/s10842-007-0010-1

Estimating switching costs in mobile telephony in the UK

Lukasz Grzybowski

Universidad de Alicante

Research output: Contribution to journal › Article › peer-review

45 Citations (Scopus)

Abstract

This paper uses multinominal and mixed logit on British consumer panel data from 1999-2001 to estimate switching costs in mobile telephony. The results of the estimation show that consumers of mobile services in the UK face significant switching costs which vary according to network operators. Network operator choice is also explained by observed and unobserved heterogeneity in consumer tastes. Furthermore, the probability of switching depends on consumer characteristics such as age and the ways they spend their free time.

Original language	English
Pages (from-to)	113-132
Number of pages	20
Journal	Journal of Industry, Competition and Trade
Volume	8
Issue number	2
DOIs	https://doi.org/10.1007/s10842-007-0010-1
Publication status	Published - 1 Jun 2008
Externally published	Yes

Keywords

Mixed logit
Mobile telephony
Switching costs

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10.1007/s10842-007-0010-1

Cite this

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AB - This paper uses multinominal and mixed logit on British consumer panel data from 1999-2001 to estimate switching costs in mobile telephony. The results of the estimation show that consumers of mobile services in the UK face significant switching costs which vary according to network operators. Network operator choice is also explained by observed and unobserved heterogeneity in consumer tastes. Furthermore, the probability of switching depends on consumer characteristics such as age and the ways they spend their free time.

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KW - Switching costs

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Estimating switching costs in mobile telephony in the UK

Abstract

Keywords

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