@inproceedings{d8822c975fb54a5495f83080a362894a,
title = "Evaluating quality of web services: A short survey",
abstract = "This paper presents a short survey on the quality evaluation of web services. The most popular metrics for estimating such quality and user perception of web services are Quality of Service (QoS) and Quality of Experience (QoE), which represent objective and subjective assessments correspondingly. For different types of web services, the values of QoS and QoE are measured in different ways. In this paper, we consider various definitions of QoS based on web service parameters and describe several methods for evaluating QoS and QoE. We start with experimental evaluation of QoS based on network traffic analysis and further turn to model based methods for QoS estimating. Existing relationships between different kinds of service quality evaluation are also discussed.",
keywords = "attribute/parameter, composite service quality, quality of service, trace models, web service",
author = "Olga Kondratyeva and Ana Cavalli and Natalia Kushik and Nina Yevtushenko",
year = "2013",
month = jan,
day = "1",
doi = "10.1109/ICWS.2013.83",
language = "English",
isbn = "9780768550251",
series = "Proceedings - IEEE 20th International Conference on Web Services, ICWS 2013",
publisher = "IEEE Computer Society",
pages = "587--594",
booktitle = "Proceedings - IEEE 20th International Conference on Web Services, ICWS 2013",
note = "2013 IEEE 20th International Conference on Web Services, ICWS 2013 ; Conference date: 27-06-2013 Through 02-07-2013",
}