Exploring Help-Seeking Behavior, Performance, and Cognitive Load in Individual Tutoring: A Comparative Study between Human Tutors and Social Robots

Xiaoxuan Hei, Heng Zhang, Adriana Tapus

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Social robots have become increasingly prevalent in the context of one-on-one tutoring, serving as effective educational aids. In response to this trend, the present study was devised to conduct a comparative analysis between human tutors and robot tutors. Additionally, the study aims to investigate how varying previous knowledge in robots influence students' tendencies for help-seeking. By examining the performance and physiological signals of participants, this research seeks to provide valuable insights into the effectiveness of social robots in educational contexts. 21 participants were divided into three groups, each seeking assistance from a human tutor (HT), seeking help from a robot without any prior knowledge of robots (RT1), and seeking help from a robot after gaining some understanding of its capabilities (RT2). Our results demonstrated that participants sought more help from robot than from human and participants in Group RT2 performed better than participants in Group RT1. However, participants experienced greater cognitive load when interacting with a robot tutor compared to interacting with a human tutor. Future work could focus on developing interventions to alleviate students' cognitive load during interactions with robot tutors.

Original languageEnglish
Title of host publication33rd IEEE International Conference on Robot and Human Interactive Communication, ROMAN 2024
PublisherIEEE Computer Society
Pages1035-1041
Number of pages7
ISBN (Electronic)9798350375022
DOIs
Publication statusPublished - 1 Jan 2024
Externally publishedYes
Event33rd IEEE International Conference on Robot and Human Interactive Communication, ROMAN 2024 - Pasadena, United States
Duration: 26 Aug 202430 Aug 2024

Publication series

NameIEEE International Workshop on Robot and Human Communication, RO-MAN
ISSN (Print)1944-9445
ISSN (Electronic)1944-9437

Conference

Conference33rd IEEE International Conference on Robot and Human Interactive Communication, ROMAN 2024
Country/TerritoryUnited States
CityPasadena
Period26/08/2430/08/24

Fingerprint

Dive into the research topics of 'Exploring Help-Seeking Behavior, Performance, and Cognitive Load in Individual Tutoring: A Comparative Study between Human Tutors and Social Robots'. Together they form a unique fingerprint.

Cite this