Human-Robot Team: Effects of Communication in Analyzing Trust

Stefan Dan Ciocirlan, Roxana Agrigoroaie, Adriana Tapus

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Trust is related to the performance of human teams, making it a significant characteristic, which needs to be analyzed inside human-robot teams. Trust was researched for a long time in other domains like social sciences, psychology, and economics. Building trust within a team is formed through common tasks and it depends on team performance and communication. By applying an online game based tasks for human-robot teams, the effects of three communication conditions (communication without text and verbal interaction, communication with text and verbal interaction related/not related to the task) on trust are analyzed. Additionally, we found that the participants' background is linked to the trust in the interaction with the robot. The results show that in a human-robot team the human trust will increase more over time when he/she is working with a robot that uses text and verbal interaction communication related to the task. They further suggest that human trust will decrease to a lower extent when the robot fails in doing the tasks if it uses text and verbal communication with the human.

Original languageEnglish
Title of host publication2019 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728126227
DOIs
Publication statusPublished - 1 Oct 2019
Externally publishedYes
Event28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019 - New Delhi, India
Duration: 14 Oct 201918 Oct 2019

Publication series

Name2019 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019

Conference

Conference28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019
Country/TerritoryIndia
CityNew Delhi
Period14/10/1918/10/19

Fingerprint

Dive into the research topics of 'Human-Robot Team: Effects of Communication in Analyzing Trust'. Together they form a unique fingerprint.

Cite this