@inproceedings{528ea6268b02419281287ac07d229f7a,
title = "Improving cardiopulmonary resuscitation by building trust between dispatchers and citizens through simulation workshop",
abstract = "Improving the survival rate of Out-of-Hospital Cardiac Arrest (OHCA) remains an important public health issue. Indeed, current survival rates are approximately 10\% and can be significantly enhanced by early Cardiopulmonary reanimation (CPR) and early defibrillation. Bystanders are most likely to perform these acts, but few resources (such as digital apps) are dedicated to them due to a lack of confidence in their abilities from them and from the professionals. In order to build trust and collaboration between the dispatchers and the bystanders, an OHCA simulation workshop was conducted involving the whole survival chain. The main idea consisted in getting the participants to interact via an application dedicated to bystanders which provided a CPR demonstration video. The aim was to analyze the effects of this video on the CPR itself and especially on the lived-experience of the participants. A further objective was to assess how the shared workshop would affect the relationship between the stakeholders.",
keywords = "OHCA, apps, engaging bystanders, living-lab, survival chain, trust",
author = "Oph{\'e}lie Morand and Caroline Rizza and St{\'e}phane Safin and Robert Larribau",
note = "Publisher Copyright: {\textcopyright} 2022 Information Systems for Crisis Response and Management, ISCRAM. All rights reserved.; 19th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2022 ; Conference date: 22-05-2022 Through 25-05-2022",
year = "2022",
month = jan,
day = "1",
language = "English",
series = "Proceedings of the International ISCRAM Conference",
publisher = "Information Systems for Crisis Response and Management, ISCRAM",
pages = "791--802",
booktitle = "ISCRAM 2022 - 19th International Conference on Information Systems for Crisis Response and Management",
}