Abstract
This paper presents findings from a linguistic and psychosocial analysis of nine design dialogues that sets out to investigate the interweaving of transactional and interpersonal threads in collaborative work. We sketch a model of the participants' positioning towards their own or their partner's design proposals, together with the conversational cues which indicate this positioning. Our aim is to integrate the role of interpersonal relationships into the study of cooperation, to stress the importance of this dimension for the quality of collective work and to reflect on its potential for integration into the design of dialogue systems.
| Original language | English |
|---|---|
| Pages (from-to) | 344-358 |
| Number of pages | 15 |
| Journal | AI and Society |
| Volume | 15 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 1 Jan 2001 |
| Externally published | Yes |
Keywords
- Argumentation
- Design dialogues
- Dialogue