Living Lab Approach and Learning

This chapter discusses comments of various contributors on Living Lab (LL) approach. The development of LLs sees/necessitates the emergence of new professions and new positions. The chapter also discusses similarities, differences and complementarities between the LL approach and intervention research. Intervention research is most often interested in particular objects, which are devices or tools for management that can be described under the umbrella term "management technologies" (planning or indicator systems, for example). Management tools penetrate the organization, encountering a force field that capsizes them and that was not visible from outside. Intervention research, via the tool, is able to understand this force field. Thinking on management tools, especially technical tools and the opportunity of having a "management tool" LL should be studied. The LLs could enable a complementary approach identifying and changing the force field to which the innovation will be subject when it is deployed.