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Quality of experience as a selection criterion for Web Services

  • CNRS UMR 5157 SAMOVAR

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

QoS indicators are commonly used when selecting Web Services (WSs) between different providers. However, typical QoS parameters do not reflect the subjective 'performance' perceived by the end-users of the service, commonly called the Quality of Experience (QoE) of the service. In this paper, we describe a novel approach for using the QoE as a criterion for WS selection, including an analysis of the different influence factors affecting the perceived quality and a methodology for measuring QoE and establishing a correlation model between QoS/QoE. Furthermore, some real experiments with a set of end-users have been performed and interesting results illustrated.

Original languageEnglish
Title of host publication8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012
Pages519-526
Number of pages8
DOIs
Publication statusPublished - 1 Dec 2012
Event8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012 - Sorrento, Italy
Duration: 25 Nov 201229 Nov 2012

Publication series

Name8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012r

Conference

Conference8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012
Country/TerritoryItaly
CitySorrento
Period25/11/1229/11/12

Keywords

  • Composition
  • QoE
  • QoS
  • Web Services

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