@inproceedings{6e6866f8e23c4533a17202b704561606,
title = "Reflecting on the invisible: Understanding end-user perceptions of ubiquitous computing",
abstract = "How can designers of ubiquitous computing technologies ensure that they understand the non-functional needs, values, and expectations of end-users? In this paper, we use a qualitative method from public policy to elicit reflective feedback from end-users about technologies that they may not yet have used nor fully comprehend. Our study uncovers information about end-user perceptions of RFID, including a range of {"}folk theories{"} held by the public about this technology, and their associations of it with certain social groups and values. We argue that these perceptions can limit technological adoption, and conclude with a discussion of challenges for the design and deployment of ubiquitous computing systems.",
keywords = "Evaluation techniques, Folk theories, Qualitative methods, Social implications, Technology adoption",
author = "Poole, \{Erika Shehan\} and \{Le Dantec\}, \{Christopher A.\} and Eagan, \{James R.\} and Edwards, \{W. Keith\}",
year = "2008",
month = dec,
day = "1",
doi = "10.1145/1409635.1409662",
language = "English",
isbn = "9781605581361",
series = "UbiComp 2008 - Proceedings of the 10th International Conference on Ubiquitous Computing",
pages = "192--201",
booktitle = "UbiComp 2008 - Proceedings of the 10th International Conference on Ubiquitous Computing",
note = "10th International Conference on Ubiquitous Computing, UbiComp 2008 ; Conference date: 21-09-2008 Through 24-09-2008",
}