@inproceedings{dd0f4857c9244914877baa60727d2da6,
title = "Reusable Abstractions and Patterns for Recognising Compositional Conversational Flows",
abstract = "Task-oriented conversational bots allow users to access services and perform tasks through natural language conversations. However, integrating these bots and software-enabled services has not kept pace with our ability to deploy individual devices and services. The main drawbacks of current bots and services integration techniques stem from the inherent development and maintenance cost. In addition, existing Natural Language Processing (NLP) techniques automate various tasks but the synthesis of API calls to support broad range of potentially complex user intents is still largely a manual and costly process. In this paper, we propose three types of reusable patterns for recognising compositional conversational flows and therefore automatically support increased complexity and expressivity during the conversation.",
keywords = "Compositional conversational flows, Conversational bots, Dialogue patterns, Nested intent, Slot value inference",
author = "Sara Bouguelia and Hayet Brabra and Shayan Zamanirad and Boualem Benatallah and Marcos Baez and Hamamache Kheddouci",
note = "Publisher Copyright: {\textcopyright} 2021, Springer Nature Switzerland AG.; 33rd International Conference on Advanced Information Systems Engineering, CAiSE 2021 ; Conference date: 28-06-2021 Through 02-07-2021",
year = "2021",
month = jan,
day = "1",
doi = "10.1007/978-3-030-79382-1\_10",
language = "English",
isbn = "9783030793814",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "161--176",
editor = "\{La Rosa\}, Marcello and Shazia Sadiq and Ernest Teniente",
booktitle = "Advanced Information Systems Engineering - 33rd International Conference, CAiSE 2021, Proceedings",
}