@inproceedings{e22d53499ff445eeab9e969f16a26957,
title = "Review-based taxonomy of post-impact volunteerism types to improve citizen integration into crisis response",
abstract = "Information and Communication Technologies (ICT), and particularly Social Media, drastically changed communication channels and organization during a crisis response. In this context, new forms of citizen initiatives appear, contributing to situational awareness, providing new profiles of stakeholders and broadening the scope of volunteerism in disaster situations. Thus, given the increasing need to understand and take citizen initiatives into account, this article provides a taxonomy of volunteerism types in crisis contexts, based on a literature review on the subject. Mapped on two main dimensions: the status (who they are) and the focus (what they are doing), multiple types of volunteers are presented on this taxonomy. Then, the article deals with possible use of this taxonomy towards integration of citizen initiatives into the crisis response.",
keywords = "Citizen Integration, Review, Social Media, Taxonomy, Volunteers",
author = "Robin Batard and Caroline Rizza and Fr{\'e}d{\'e}rick B{\'e}naben and Aur{\'e}lie Montarnal and Christophe Prieur",
note = "Publisher Copyright: {\textcopyright} 2019 Information Systems for Crisis Response and Management, ISCRAM. All rights reserved.; 16th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2019 ; Conference date: 19-05-2019 Through 22-05-2019",
year = "2019",
month = jan,
day = "1",
language = "English",
series = "Proceedings of the International ISCRAM Conference",
publisher = "Information Systems for Crisis Response and Management, ISCRAM",
pages = "1114--1124",
editor = "Zeno Franco and Gonzalez, \{Jose J.\} and Canos, \{Jose H.\}",
booktitle = "ISCRAM 2019 - Proceedings",
}