S-suite: A multipart service oriented architecture for the car rental sector

Margarita Karkali, Michalis Vazirgiannis

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The car rental business is one with awesome budgets due to its popularity in tourism and business trips worldwide. The broker service provider model is the dominant one with the brokers searching and negotiating with several providers for each reservation request. This implies a workload that would overwhelm the participating parts. Moreover reservations life cycle in the aforementioned model is a complex process bearing exhaustive details and constraints that have to be met until a reservation is confirmed and deployed. In this paper we propose S-Suite, a SOA architecture fully implemented and operational that mediates among brokers and service providers. It handles the full life cycle of reservations enabling automatic reservation treatment incorporating the most enhanced functional features demanded by brokers and service providers. The benefits of the system are multiple: a. efficiency and transparency, b. optimal matching among reservations demands and service offers at a local level.

Original languageEnglish
Title of host publication5th Balkan Conference in Informatics, BCI 2012 - Proceedings
Pages263-266
Number of pages4
DOIs
Publication statusPublished - 17 Oct 2012
Externally publishedYes
Event5th Balkan Conference in Informatics, BCI 2012 - Novi Sad, Serbia
Duration: 16 Sept 201220 Sept 2012

Publication series

NameACM International Conference Proceeding Series

Conference

Conference5th Balkan Conference in Informatics, BCI 2012
Country/TerritorySerbia
CityNovi Sad
Period16/09/1220/09/12

Keywords

  • B2b
  • Broker
  • Business process
  • Car rental web services
  • SOA architecture

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