@inproceedings{bcccbef752824b57a5f8234a6b410661,
title = "Obstacle-aware resource allocation in business processes",
abstract = "This paper presents an approach for allocating resources to Business Processes (BPs) so that obstacles preventing the execution of these BPs are mitigated. Resources include persons and machines who could be the origins of obstacles due to unexpected call-in-sick and sudden breakdown, for example. The approach uses a log that tracks past obstacles along with their undesirable impacts - time, cost, and quality - on BP execution. Estimating the likelihood occurrence of an obstacle is built-upon this log so that preventive and/or corrective measures are taken. An implementation of the approach is also presented in the paper.",
keywords = "Business process, Obstacle, Resource allocation",
author = "Farah Bellaaj and Mohamed Sellami and Sami Bhiri and Zakaria Maamar",
note = "Publisher Copyright: {\textcopyright} Springer International Publishing AG 2017.; 20th International Conference on Business Information Systems, BIS 2017 ; Conference date: 28-06-2017 Through 30-06-2017",
year = "2017",
month = jan,
day = "1",
doi = "10.1007/978-3-319-59336-4\_15",
language = "English",
isbn = "9783319593357",
series = "Lecture Notes in Business Information Processing",
publisher = "Springer Verlag",
pages = "207--219",
editor = "Witold Abramowicz",
booktitle = "Business Information Systems - 20th International Conference, BIS 2017, Proceedings",
}