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Quality of experience as a selection criterion for Web Services

  • CNRS UMR 5157 SAMOVAR

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Résumé

QoS indicators are commonly used when selecting Web Services (WSs) between different providers. However, typical QoS parameters do not reflect the subjective 'performance' perceived by the end-users of the service, commonly called the Quality of Experience (QoE) of the service. In this paper, we describe a novel approach for using the QoE as a criterion for WS selection, including an analysis of the different influence factors affecting the perceived quality and a methodology for measuring QoE and establishing a correlation model between QoS/QoE. Furthermore, some real experiments with a set of end-users have been performed and interesting results illustrated.

langue originaleAnglais
titre8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012
Pages519-526
Nombre de pages8
Les DOIs
étatPublié - 1 déc. 2012
Evénement8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012 - Sorrento, Italie
Durée: 25 nov. 201229 nov. 2012

Série de publications

Nom8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012r

Une conférence

Une conférence8th International Conference on Signal Image Technology and Internet Based Systems, SITIS 2012
Pays/TerritoireItalie
La villeSorrento
période25/11/1229/11/12

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