@inproceedings{e6b8b4ca7d72425eb1cc32bd3f97f743,
title = "The organization of distributed problem-solving networks: Examining how core and periphery interact together to solve problems in Mozilla's community",
abstract = "The emerging empirical literature on Open Source communities indicates that a majority of code writing and communication activity is concentrated with a few contributors, the core (maintainers). However, these communities allow and encourage participation from anybody, the periphery. The focus of this work is on explaining how distributed communities solve software problems through the participation of a large number of participants. In particular, this paper investigates interaction, collaboration and division of labor between the core and periphery in a distributed problem-solving activity. Using a linguistic method of analysis, we study bugs that affected Firefox Internet browser as reflected in the discussions and actions reported in Bugzilla (the Mozilla's bug tracking system). As results, we find various categories in the modes of interaction between the core and periphery participants of the community and suggest that interactions are influenced by their status.",
keywords = "Collaboration, Interaction, Open Source, Problem-Solving, lexical analysis",
author = "Hela Masmoudi and Valerie Fernandez and Laurie Marrauld",
note = "Publisher Copyright: {\textcopyright} 2013 IEEE.; 19th International Conference on Engineering, Technology and Innovation, ICE 2013 and IEEE International Technology Management Conference, ITMC 2013 ; Conference date: 24-06-2013 Through 26-06-2013",
year = "2015",
month = dec,
day = "10",
doi = "10.1109/ITMC.2013.7352679",
language = "English",
series = "2013 International Conference on Engineering, Technology and Innovation, ICE 2013 and IEEE International Technology Management Conference, ITMC 2013",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
booktitle = "2013 International Conference on Engineering, Technology and Innovation, ICE 2013 and IEEE International Technology Management Conference, ITMC 2013",
}